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Effective Date: July 24, 2024

Welcome to Fix-itUP Handyman Solutions, LLC (\"Fix-itUP,\" \"Company,\" \"we,\" \"our,\" or \"us\"). By requesting services, submitting an estimate request, scheduling work, or using our website, you agree to the following Terms and Conditions.

1. Services

Fix-itUP Handyman Solutions provides residential and commercial property maintenance, repairs, make-ready services, cleaning, remodeling, Realtor TRR repairs, and related maintenance services.

Not every service is available in every location, and certain projects may require a licensed specialty contractor or subcontractor.

2. Service Area

We proudly serve Tulsa, Broken Arrow, Bixby, Jenks, Owasso, Sand Springs, Sapulpa, Glenpool, Catoosa, Claremore, Collinsville, Skiatook, Coweta, Tulsa County, Rogers County, Wagoner County, Creek County, and surrounding Oklahoma communities.

For larger commercial projects, property management portfolios, or multi-site work, we may travel outside our standard service area at our discretion.

Travel charges may apply for projects outside our normal coverage area.

3. Estimates

All estimates are based upon information available at the time of inspection.

Unless otherwise stated:

Estimates are valid for 30 days.
Material prices may change without notice.
Hidden damage or unforeseen conditions are not included.
Additional work requires customer approval before being completed.

An estimate is not a guarantee of final cost.

4. Scheduling

Appointments are scheduled on a first-available basis.

Estimated arrival times are approximate.

Weather, supplier delays, emergencies, traffic, material shortages, or previous jobs may affect scheduling.

We reserve the right to reschedule appointments when necessary.

5. Customer Responsibilities

The customer agrees to:

Provide safe access to the property.
Secure pets before arrival.
Ensure utilities are operational.
Obtain HOA approvals when required.
Remove personal belongings from work areas.
Disclose any known hazards.

Additional labor resulting from unsafe or inaccessible conditions may be billed.

6. Payments

Payment is due according to the invoice terms.

Unless otherwise agreed:

Residential invoices are due upon completion.
Commercial and property management accounts may have approved payment terms.
Deposits may be required for large projects, custom materials, or special-order items.

Accepted payment methods may include ACH, check, credit card, and other approved methods.

Returned checks and declined payments may incur additional fees.

Late balances may accrue interest at the maximum rate permitted under Oklahoma law.

7. Cancellations

Appointments canceled with less than 24 hours' notice may be subject to a cancellation fee.

If technicians arrive and cannot perform work due to customer absence or site conditions, a trip charge may apply.

8. Emergency & After-Hours Services

Emergency, holiday, weekend, or after-hours service requests are subject to additional fees.

Emergency response times are not guaranteed.

9. Change Orders

If additional work is discovered after the project begins, a revised estimate or change order will be provided before continuing whenever practical.

10. Materials

Unless otherwise specified:

Materials remain the property of Fix-itUP until paid in full.
Customer-supplied materials are installed without warranty from Fix-itUP.
We are not responsible for manufacturer defects.

11. Warranty

We stand behind our workmanship.

Unless otherwise stated in writing:

Labor is warranted for 90 days from completion.
Manufacturer warranties apply to products and materials.

This warranty does not cover:

Normal wear and tear
Abuse or misuse
Improper maintenance
Water intrusion
Structural movement
Acts of nature
Existing defects
Customer-supplied materials
Work altered by another contractor

Warranty service must be requested in writing.

12. Subcontractors

Some projects may be completed by qualified subcontractors working under the coordination of Fix-itUP Handyman Solutions.

We reserve the right to assign work to properly insured and qualified professionals.

13. Limitations

Many handyman repairs involve existing structures.

Fix-itUP is not responsible for:

Hidden mold
Asbestos
Lead paint
Structural defects
Underground utilities
Code violations existing before work begins
Damage resulting from previously defective installations

If unsafe conditions are discovered, work may be suspended until corrected.

14. Permits

Unless specifically included in the estimate, obtaining permits and inspections is the responsibility of the property owner.

15. Photography

We may photograph work before, during, and after completion for documentation, quality assurance, warranty records, training, and marketing purposes.

We will never intentionally publish personally identifiable information without permission.

Customers may request that project photos not be used for marketing.

16. Website Use

The information on this website is provided for general informational purposes only.

We reserve the right to modify pricing, services, promotions, or website content without prior notice.

Unauthorized copying of website content, logos, graphics, or photographs is prohibited.

17. Property Damage

While we exercise reasonable care, repairs occasionally involve opening walls, ceilings, flooring, or other finishes to diagnose or complete work.

The customer understands that cosmetic repairs resulting from necessary access may not be included unless specifically listed in the estimate.

18. Insurance

Fix-itUP maintains appropriate insurance for the services we perform.

Proof of insurance may be provided upon request.

19. Limitation of Liability

To the fullest extent permitted by law, Fix-itUP Handyman Solutions shall not be liable for indirect, incidental, consequential, punitive, or special damages arising from the use of our services.

Our maximum liability shall not exceed the amount paid by the customer for the specific service giving rise to the claim.

20. Governing Law

These Terms and Conditions shall be governed by the laws of the State of Oklahoma.

Any legal disputes shall be resolved in the appropriate courts located within Oklahoma.

21. Changes

We reserve the right to update these Terms and Conditions at any time.

The most current version will always be posted on our website.

Contact Information

Fix-itUP Handyman Solutions, LLC

Email: admin@fixituphs.com

Website: https://www.fixituphs.com

By requesting service, accepting an estimate, paying an invoice, or allowing work to begin, you acknowledge that you have read and agree to these Terms and Conditions.

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About us

Terms and Conditions

Trusted professionals